Help & FAQs
Frequently Asked Questions
There are two key ways to navigate the website:
Our costumes, wigs, accessories and make up are categorised to make searching a little easier. Browse by range (adult, children, teens, etc) or by style (Halloween, Christmas, Comedy, etc). On each product page you can view accessories and related items, perfect for completing your look!
Use the search function to quickly find what you’re looking for.
Here are a few search tips:
Check your spelling
Use as few words as possible
There's no need to include words like 'and' and 'the'
Instead of using film names, use character names
This depends on the type of postage you selected at the checkout and the value of your order.
|Next Day Click & Collect||£3.50 or FREE when spending over £25|
|Next Day by 12pm*||£7.99 or FREE when spending over £35|
|Next Day by 6pm||£4.50 or FREE when spending over £30|
|Standard Delivery (4-5 days)||£1.99 or FREE when spending over £25|
*Exact delivery time dependant on location
We can deliver to any address in the UK or the Republic of Ireland including all of Northern Ireland, the Channel Islands, Isle of Man, Orkney, Shetland and all of Scottish Highlands and Islands. We are unable to deliver any item outside of the UK or Republic of Ireland.
We can only offer a two day service to the Republic of Ireland and some parts of Scotland.